Privacy Policy

This Privacy Policy explains how Prospekt collects, uses, discloses, stores, and protects personal information when you visit the website, use the services, communicate with Prospekt, or opt in to receive messages. This policy is intended to describe Prospekt’s privacy practices in a clear and transparent way.

Effective Date: January 1, 2026
Applies To: Website visitors, leads, customers, and contacts
Business Name: Prospekt

Scope

This Privacy Policy applies to personal information collected by Prospekt through the website, web forms, communications, service interactions, analytics tools, and messaging programs. Personal information means information about an identifiable individual and may include, depending on the context, your name, email address, phone number, company information, IP address, device data, communication preferences, and records of your interactions with Prospekt.

Information We Collect

Prospekt may collect the following categories of information:

Contact Information
Name, email address, telephone number, company name, job title, and mailing information.

Account and Transaction Information
Records relating to inquiries, onboarding, purchases, subscriptions, billing communications, and support requests.

Usage and Device Information
IP address, browser type, device identifiers, operating system, pages viewed, referral URLs, session details, and interactions with the website or services.

Marketing and Communications Information
Communication preferences, consent records, campaign engagement, and whether emails were opened or messages were responded to.

SMS Consent Information
Mobile number, opt-in date, opt-in source, message preferences, and opt-out history where you subscribe to text messaging.

Other Information You Provide
Content submitted through forms, meeting requests, feedback, survey responses, and direct correspondence.

How We Use Information

Prospekt collects, uses, and discloses personal information only for purposes that are appropriate in the circumstances, including to:

provide, operate, maintain, and improve the website, products, and services
respond to inquiries, schedule demos, deliver support, and manage customer relationships
process transactions, subscriptions, renewals, and related administrative functions
send service communications, updates, security notices, and operational messages
send marketing communications where permitted by law or where consent has been provided
measure website performance, understand usage trends, and improve content and user experience
protect the business, users, and systems against fraud, abuse, security incidents, and unauthorized activity
comply with legal obligations, regulatory requirements, lawful requests, and enforce agreements

If you provide your mobile number and affirmatively opt in to receive text messages from Prospekt, Prospekt may send transactional, operational, support, or marketing text messages consistent with your consent and applicable law. Consent to receive text messages is not a condition of purchase unless expressly stated otherwise where legally permitted.

Prospekt may use service providers to help deliver text messages, maintain records, provide customer support, or administer communications programs. Those providers may access mobile number and consent data only as necessary to perform services on behalf of Prospekt and not for their own marketing or promotional use.

You can opt out of marketing text messages at any time by replying STOP to a message you receive from Prospekt or by contacting info@heyprospekt.com. Prospekt may retain records of your opt-in and opt-out choices, including the form of consent, timestamp, and source, to demonstrate compliance and honor your preferences.

Mobile opt-in data, SMS consent, and related phone number information are not shared with third parties or affiliates for their marketing or promotional purposes.

Cookies and Tracking Technologies

Prospekt may use cookies, pixels, tags, analytics tools, scripts, and similar technologies to operate the website, remember preferences, secure services, measure performance, and understand how visitors engage with content.

These tools may, in some cases, be provided by third-party vendors acting on behalf of Prospekt or supporting analytics and marketing activities. Where cookie banners, preference centers, or other privacy controls are provided, Prospekt intends those controls to reflect actual tracking practices.

You can manage certain cookie settings through the controls made available by Prospekt, your browser settings, and other tools offered by your device or browser. Disabling some cookies may affect site functionality.

How We Disclose Information

Prospekt may disclose personal information in the following circumstances:

Service Providers
To vendors that help host, secure, analyze, support, bill, message, or otherwise operate the business, subject to appropriate safeguards.

Corporate Transactions
In connection with a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction, where permitted by law.

Legal and Compliance Purposes
Where required or permitted by law, regulation, court order, legal process, or where necessary to protect rights, safety, property, or investigate suspected wrongdoing.

With Your Direction or Consent
When you ask Prospekt to share information or clearly authorize it.

Prospekt does not sell personal information in the ordinary meaning of the word “sell.” Prospekt also does not share mobile opt-in data, SMS consent, or related phone number information with third parties or affiliates for their own marketing or promotional purposes.

Retention of Information

Prospekt retains personal information only for as long as necessary to fulfill the purposes for which it was collected, to provide services, to maintain business and legal records, to resolve disputes, and to comply with applicable legal, accounting, tax, and regulatory obligations.

When personal information is no longer required, Prospekt will delete, anonymize, or securely destroy it unless retention is required or permitted by law.

Security Safeguards

Prospekt uses administrative, technical, and physical safeguards that are appropriate to the sensitivity of the personal information in its custody or control. These measures may include access controls, role-based permissions, vendor due diligence, encryption in transit where appropriate, secure system design, and processes intended to reduce unauthorized access, use, disclosure, alteration, or loss.

No method of transmission over the Internet or method of storage is completely secure, so absolute security cannot be guaranteed. Even so, Prospekt takes reasonable steps to protect personal information and to require comparable protection when information is handled by service providers on its behalf.

Your Privacy Choices and Rights

Depending on your location and the nature of your relationship with Prospekt, you may have the right to request access to personal information held about you and to request corrections where it is inaccurate or incomplete. You may also withdraw consent to certain uses of your personal information, subject to legal or contractual restrictions and reasonable notice.

You may:

unsubscribe from marketing emails by clicking the unsubscribe link in the message
opt out of SMS marketing by replying STOP
request access, correction, or further information about privacy practices by contacting Prospekt
ask questions or challenge compliance with applicable privacy requirements

To protect your information, Prospekt may need to verify your identity before responding to certain requests.

Cross-Border Processing

Prospekt may use service providers or systems located in Canada, the United States, or other jurisdictions where Prospekt or its providers operate. As a result, personal information may be processed or stored outside your province, state, or country and may be subject to the lawful access requirements of courts, regulators, or law enforcement in those jurisdictions.

Children’s Privacy

The website and services are not directed to children, and Prospekt does not knowingly collect personal information from children in violation of applicable law. If you believe a child has provided personal information improperly, please contact Prospekt so the matter can be reviewed and addressed.

Changes to This Policy

Prospekt may update this Privacy Policy from time to time to reflect changes in privacy practices, technology, legal requirements, or business operations. When updates are made, the effective date at the top of this page will be revised and the updated version will be posted on this page.

Contact Information

If you have questions, requests, or complaints about this Privacy Policy or Prospekt’s privacy practices, use the contact information below.

Prospekt
Email: info@heyprospekt.com
Website: https://heyprospekt.com